2025 CareSuper Business Excellence Awards

Judges will be looking for applications that concisely capture excellence in one or more of the following categories, shown in provided answers, and support materials. Excellence is defined by demonstrating best practice in the relevant industry or field, and successful business outcomes as related to the category selected. Below you can view category descriptions and required questions.

Excellence in Equity

Awarded to the business who demonstrates a commitment to employing and retaining staff in one of the following categories:

• Women in Trade
• People with Disabilities
• First Nations People
• Employees working towards Clean Energy occupations

Describe your approach to attracting and retaining employees in the relevant category, how you accommodated the candidate’s challenges to participation, and addressed issues around motivation and barriers, and how they provided support through the application and on boarding process, and throughout the employment.

Excellence in Community Service

This category is open to incorporated not-for-profit organisations that are delivering innovative provision of community services to engage with more people in need, creating new opportunities and developing links between community and business.  These entities may operate social enterprises, deliver social services or undertake charitable work.  In pursuit of delivering positive community outcomes, they may operate with volunteer support.  

Explain your organisation’s involvement in the local region (for example social enterprise, services and charitable work), and the long term positive benefits it delivers to the community.

Exceptional Customer Service

This category is open to all organisations that deliver exceptional customer service models and new and innovative methods of developing customer service excellence in any industry.

What have you done to instill an exceptional customer service mindset in your business or organisation?

Excellence in Education & Training

This category is for businesses who invest in the continuous workforce development of their staff and workforce education and training.

Outline your approach to the design and delivery of training for staff, apprentices and/or trainees, and outcomes from those training and education opportunities.

If you have partnered or collaborated with other providers related to training and professional development, describe these initiatives.

Excellence in Design

This category is open to all organisations that deliver excellence in design, and new and innovative methods of developing design excellence. Design can include (but not limited to) architecture, environmental, graphic and print, or construction and manufacturing, urban planning, or public art. Submissions can be related to ongoing design businesses or be specific to a particular project or outcome. When determining the subject of your application, please choose the option that best represents your delivery of Excellence in Design.

Outline your key design achievement from the past 18 months that best represents Design Excellence. Include your design philosophy, inspiration and goals for the project or business

Excellence in Health & Wellness

This category is open to any business focused on Excellence in Health& Wellness and is open to any industry. Your business may be delivering a health & wellness service or product to customers or focused on positive health and wellness initiatives for your teams.

How has your business delivered Excellence in Health and Wellness for your customers, community and/or team?

Retail Excellence

This category is open to any Retail Business operating in a physical space or online, provided operations have a base in the Launceston region (i.e. majority staff are based in the region).

Describe how your business demonstrates Retail Excellence.

Excellence in Innovation & Technology

This category is open to any business demonstrating Excellence in Innovation & Technology in any industry. This can include (but is not limited to) adoption of new technology to improve customer experiences or process efficiencies, use of technology to advance the scope of your business, or increase sales and revenue through the use of innovative techniques and strategies, or the operation of a business focused on technology and innovation goods or services.

Describe the best example of your business demonstrating excellence in Innovation & Technology

Exceptional Workplaces

This category is open to any business demonstrating an Excellent Workplace. This can be determined by clearly defined strategies and outcomes across a range of areas such as workplace culture, staff recruitment and retention, professional development opportunities, for example. This category is open to any industry.

What makes your business an Excellent Workplace for your employees?

What programs or initiatives have you implemented to achieve this, and what were the results?

Marketing Excellence

This category is open to organisations that can demonstrate Marketing Excellence, either as a business focused on providing marketing products & services, or as a program or project with a specific marketing strategy applied.

Please describe the best example of Marketing Excellence that your business has delivered in the past 18 months.

Exceptional Event

This category is open to events that have been delivered in Northern Tasmania in the past 18 months. Entries can be one off events, or annually recurring.

Describe your event operations, your vision for your event and what makes it exceptional.

Professional Services Excellence

This category is open to organisations that deliver professional services across law, finance, IT, marketing, planning & construction, training, and other non-physical products or services.

How does your Professional Services Business demonstrate Excellence?

What differentiates you from your competitors?

Excellence in Tourism & Hospitality

This category is open to tourism and hospitality operators creating a unique Tasmanian
product or service. Applications should demonstrate commitment to consistently delivering
excellent experiences which allow them to stand out from their competitors.

Describe how your business best demonstrates Excellence in Tourism and Hospitality.

How is your business different from your competitors?

Building Exceptional Communities

This category is open to organisations that build communities that positively impact on, and deliver long-term benefits for, Northern Tasmania. Organisations must operate as professional entities at the management level, although there may be volunteer involvement.

Describe how you deliver positive impacts (short and long term) that enhance the regional culture and wellbeing of northern Tasmania

Environmental Excellence

This award is open to organisations that have outstanding environmental practice and vision delivering innovative outcomes in environmental performance in any industry.  This may look like adopting sustainable environmental practises in your business or operating within the industry to improve environmental practises.

Describe your practice and vision delivering innovative outcomes in environmental performance.

Describe how you have improved the environmental impact of your business or organisation over the past 12 months and explain how the results were measured.

Young Professional of the Year

This category is designed to recognise and encourage the achievements of a young professional aged between 18 – 40 who has demonstrated a noteworthy commitment to excellence, innovation and the community in their profession.

Briefly describe your professional role

Describe your work ethos, personal brand and approach to best practice in your industry.

Describe your contributions to excellence, innovation and community in your role.