Relief Manager – Expression of Interest

Freelance
Elphin Motel & Serviced Apartments
Description
At Elphin Serviced Apartments, we warmly welcome all guests and pride ourselves in delivering a genuine and personable hospitality experience.

Set in the heart of Launceston, we are a boutique, award-winning family run accommodation property featuring 27 well-appointed and spacious guest rooms, two and three bedroom apartments. Conveniently located in the heart of Launceston, 2-mins drive from the CBD and 5-mins from UTAS Stadium, Queen Victoria Museum and James Boag Brewery, etc..  Our decidedly warm and friendly service is what sets us apart.

We are looking for a Relief Manager to join our team.   The role is usually for 2+ weeks and rotates every 8 weeks or so.  We will work with the right candidate to work out dates in advance.

The successful candidate will be able to demonstrate/possess the following:-

  • Minimum 5+ years hospitality experience in Front Office and/or Reservations
  • Strong problem solving and organisational skills
  • Good interpersonal and communication skills
  • Preferably with RMS9+ experience

DUTIES INCLUDE BUT ARE NOT LIMITED TO

  • Reception-Front Office- reservations, emails, phone call
  • Attend to after hours calls as required
  • Perform other administrative duties
  • Daily account balancing
  • Ability to troubleshoot and solve customer enquiries
  • Understanding of OTAs
  • Supervision of Housekeeping and Maintenance staff
  • Attend to general maintenance as required .
  • Attend to guest laundry (wash, dry and fold)
  • Attend to laundering of towels, etc…
  • Stripping of guest rooms

ESSENTIAL

  • You will need to have your own ABN and car.
  • Must be able to stay onsite

WE WILL PROVIDE

  • Complimentary accommodation
  • Complimentary carpark for one vehicle
  • Training to ensure you are confident to manage the property while the Managers are on their break

We are currently looking at the following relief dates:

  • Saturday 25th September –  Sunday 3rd October
  • November Dates – To Be Confirmed
  • 2022 Dates – To Be Confirmed

If this sounds like you, please email your resume to: [email protected]

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